Client document intake and checklists
Identify each document a client sends (T4, T5, T3, RRSP receipt, donation receipt, property tax bill), rename and file it, and update the checklist of what is still outstanding.
Accounting · Canada
Less chasing, sorting and rekeying in busy season. We build AI that collects and reads client documents, fills your working papers and tells you what is still missing, while your accountants review and sign.
Why now
Small and mid-sized practices run on deadlines: T4 and T5 slips in February, personal returns in the spring, T2 corporate returns six months after each client's year end, and GST/HST returns on every client's filing schedule. Much of the time between those dates goes to chasing documents, renaming files, keying figures from statements and receipts, and answering the same client questions. AI can now read bank statements, slips, invoices, cheque images and receipts in whatever form clients send them, and place the figures where your working papers expect them. Partners and staff accountants still review every file and sign every return.
Use cases
Identify each document a client sends (T4, T5, T3, RRSP receipt, donation receipt, property tax bill), rename and file it, and update the checklist of what is still outstanding.
Extract transactions from bank and credit card statements and receipts into your working papers or a bookkeeping import file, each line linked to the source image.
Suggest account coding from the vendor and the client's past coding, and send unfamiliar or unusually large items to a bookkeeper rather than guessing.
Prepare a draft compilation or review file with lead sheets, supporting schedules and a list of open questions for the client.
Read a notice of assessment, reassessment or request for information, summarize what changed and what is being asked, and draft a client email for the accountant to edit.
Send specific, polite follow-ups to clients who haven't sent the items on their checklist, and stop as soon as the documents arrive.
Example workflow
Each returning client gets a checklist built from last year's file: employment and investment slips, RRSP receipts, childcare, medical and rental expenses.
As documents arrive by portal or email, the system identifies each one, extracts the amounts and ticks it off the checklist.
It compares this year's slips with last year's and flags anything new, missing or unusual, such as a T5 that didn't arrive or a new rental property.
It sends reminders for missing items and prepares a summary sheet and data import for your tax software.
The preparer reviews the summary against the source documents and prepares the return, and the reviewing accountant approves it before filing. The AI never files anything.
Data and privacy
Accounting files hold social insurance numbers, income, banking details and business financials, which is exactly the information clients expect a firm to protect. CPAs are bound by the confidentiality requirements in their provincial rules of professional conduct, and firms handling personal information in the course of business are subject to PIPEDA. For small firms we keep the set-up simple and private: documents kept on a machine in your office or in a Canadian cloud tenancy, nothing used to train shared models, access limited by client and by staff role, and audit logs showing who opened what. Your firm decides which clients and documents go into the system.
Kitchener-Waterloo
Waterloo Region has many independent accounting, bookkeeping and tax practices serving owner-managed businesses, farms and families across the cities and townships. We're in Kitchener and can set up and train your team in person, ideally well before the spring rush.
Usually, yes. Photos and scans are read well when the image is reasonably clear. Each amount gets a confidence score, and blurry, cropped or handwritten items go to a staff member instead of being guessed. Each extracted figure links to the original image, so a reviewer can check it quickly rather than hunting through an email thread.
No. It takes over sorting, rekeying and chasing, the work junior staff and bookkeepers find least rewarding, and leaves review, judgment and client advice with people. The time it frees can go to more careful review, earlier conversations with clients, or work you would otherwise turn down in busy season. Every return is still prepared and approved by your team.
It can draft answers for staff to send. Connected to a client's documents and your firm's standard explanations, it drafts replies to questions such as whether a slip has arrived or why a CRA instalment reminder came. Anything that amounts to tax advice, or depends on the client's particular situation, is reviewed by an accountant before it goes out.
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